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Why Choose West Coast Cruise & Travel Centre

Because we are really nice people!

Aside from this important fact, there are lots of really good reasons why you should choose West Coast Cruise & Travel Centre to arrange your next holiday.

Experience, Experience, Experience

In real estate they say it is all about Location, Location, Location, well in travel it is all about Experience, Experience, Experience.

With a combined staff experience of over 130 years, West Coast Cruise and Travel possess skills and knowledge that is hard to match.  But we also have experience as long time business operators, having owned and operated travel businesses for more than 30 years.  These two things combined can give you peace of mind that we understand that our long term success is built upon attention to detail for every clients journey, as our happy customers travel with us again and again.

 Our entire staff share this strong commitment to service and are a large part of the overall success story of West Coast Cruise & Travel Centre.

We Listen

All our staff take the time to listen and ask questions of our clients to get to understand what their desires and expectations are form a trip.  Only after having done this can we use our freedom and flexibility from being an independent travel agency to make recommendations and travel bookings with the most suitable suppliers which meet the specific needs of you as a client.  Many corporate travel agencies have limits imposed on them of which suppliers they may use for whatever “corporate” reason is decided, this does not always result in the best outcome for you the traveler.

We Care

Our business is built upon it’s reputation and repeat travel customers.  We are a family owned business who understand that, no matter your financial circumstances, spending money on a trip is one of life’s luxuries.  The majority of all travel agencies, travel websites and even the stores you see at most shopping centers are owned by public companies either from Australia or Overseas.  They are driven by an insatiable need to beat profit forecasts or market expectations.  Driven to sell package product after package product with the highest margin and best sales commission.

 As a family owned business we know that if customers have great experiences they will come back to us and share those experiences with their friends.

We are here to help

What happens when the plan does not go to plan?

All too often travel plans need to change, remember the volcanic ash clouds or other natural phenomenon.  In these instances a quick call or email to your travel consultant or the West Coast Cruise & Travel Centre office and we are on the case for you.  We have direct access to make booking changes in the global travel systems, so no need for you to stay on hold to an airline (at the same time possibly tens of thousands of other people are attempting to change their plans), or change hotel accommodation or any other plans.  We will do it all for you so you can get on with your work if it is before you have left or enjoy that part of your holiday that has not been affected if you are already travelling. 

So what now?

Feel free to browse our site, make sure you review our very own Fully Escorted Tours, or our Cruising options or if you prefer just drop in to our Fremantle office or give us a call - you can find all the details on the contact us page.